Financial Awareness Platform
Faster institution search for dispute resolution teams.
Discover lender and bureau contacts, browse issue guidance, and access ready-to-use email templates for credit and loan dispute workflows.
Ready to move faster
Search contacts across 100+ financial institutions
Institution search
Search institution contacts
Quickly locate institution contact counts and open institution profiles for dispute escalation support.
Problem search
Browse issue guidance
Filter common dispute problems and review categories for next-step escalation workflows.
Paid EMI But Overdue Shown
Payment IssueA customer has made an EMI payment on time, but the lender or credit bureau shows the account as overdue or delinquent.
Wrong CIBIL Entry
Credit ReportAn incorrect record appears in the credit report, such as a wrong loan type, payment history, or account status under the consumer's name.
Loan Closed But Still Active
Loan ClosureThe customer has repaid a loan fully, but the account still appears as active, overdue, or open in their credit report or lender ledger.
Duplicate Loan Account
Credit ReportThe credit report shows the same loan twice or a lender account is duplicated, inflating the borrower’s exposure.