Email Templates

Dear Sir / Madam, I am writing to report that my EMI payment for {{loan_account_number}} has been made on {{payment_date}} but my account is still showing an overdue status. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Loan Account Number: {{loan_account_number}} - Payment Date: {{payment_date}} - Transaction Reference: {{transaction_reference}} I request you to verify the payment and rectify the overdue status immediately. Please confirm the correction via email and provide the updated account status. Thank you. Regards, {{customer_name}}

Dear Sir / Madam, I have reviewed my CIBIL report and found an incorrect entry related to my account {{loan_account_number}}. The details reported are not accurate and require correction. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Loan Account Number: {{loan_account_number}} - Incorrect Item: [describe the wrong entry] Please investigate and update the record at the earliest. I have attached supporting documents for your reference. Regards, {{customer_name}}

Dear Sir / Madam, I have fully repaid my loan associated with {{loan_account_number}}. Despite this, the account is still showing as active or overdue in your records. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Loan Account Number: {{loan_account_number}} - Final Payment Date: {{payment_date}} - Transaction Reference: {{transaction_reference}} Please provide NOC and update the account status to closed immediately. Regards, {{customer_name}}

Dear Sir / Madam, I have identified a duplicate loan account entry for {{loan_account_number}} in my credit report. This appears to be an error and must be corrected. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Loan Account Number: {{loan_account_number}} - Duplicate Entries Observed: [provide description] Kindly investigate and remove the duplicate record. Regards, {{customer_name}}

Dear Sir / Madam, I have discovered a loan in my credit report that I did not apply for and do not recognize. This appears to be either a reporting error or fraud. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Reported Loan Account Number: {{loan_account_number}} - Date of Discrepancy: [date] Please investigate urgently and remove this record if it is not valid. Regards, {{customer_name}}

Dear Sir / Madam, The outstanding balance for my loan account {{loan_account_number}} appears to be incorrect. I request a review and correction of the outstanding amount. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Loan Account Number: {{loan_account_number}} - Reported Outstanding Amount: [amount] - Expected Outstanding Amount: [amount] Please provide a corrected statement and confirm the revised outstanding amount. Regards, {{customer_name}}

Dear Sir / Madam, I have fully repaid my loan {{loan_account_number}} but have not received the No Objection Certificate (NOC) or closure confirmation yet. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Loan Account Number: {{loan_account_number}} - Final Payment Date: {{payment_date}} - Transaction Reference: {{transaction_reference}} Please issue the NOC at the earliest and share a copy with me. Regards, {{customer_name}}

Dear Sir / Madam, My loan account {{loan_account_number}} was settled, but the settlement status has not been updated in your records or in my credit report. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Loan Account Number: {{loan_account_number}} - Settlement Date: {{payment_date}} Please confirm the settlement status update and ensure the credit bureau receives the correct information. Regards, {{customer_name}}

Dear Sir / Madam, My credit report contains incorrect personal details that need to be corrected. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Incorrect Information: [e.g. name, date of birth, PAN, address] - Correct Information: [provide corrected details] Please update the records at the earliest and confirm the correction. Regards, {{customer_name}}

Dear Sir / Madam, I have discovered a loan account in my credit report that was not taken by me. This appears to be fraud and needs immediate attention. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Fraudulent Loan Account Number: {{loan_account_number}} - Date Identified: [date] I request an urgent investigation and removal of this fraudulent entry. Regards, {{customer_name}}

Dear Sir / Madam, I am receiving repeated calls / visits from recovery agents for loan account {{loan_account_number}}. Their conduct is causing undue harassment. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Loan Account Number: {{loan_account_number}} - Dates of Harassment: [list dates] Please investigate the matter and stop the harassment immediately. Regards, {{customer_name}}

Dear Sir / Madam, I have noticed excess charges or penalties on my loan account {{loan_account_number}} that appear incorrect. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Loan Account Number: {{loan_account_number}} - Charge Amount: [amount] - Charge Date: [date] Please review the charges and reverse any incorrect penalties. Regards, {{customer_name}}

Dear Sir / Madam, I have been informed that loan account {{loan_account_number}} has been disbursed, but the funds have not been credited to my bank account. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Loan Account Number: {{loan_account_number}} - Disbursal Date: {{payment_date}} - Transaction Reference: {{transaction_reference}} Please trace the transfer and ensure the funds are credited without delay. Regards, {{customer_name}}

Dear Sir / Madam, I have made a payment for loan account {{loan_account_number}} on {{payment_date}}, but it has not been reflected in my account statement. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Loan Account Number: {{loan_account_number}} - Payment Date: {{payment_date}} - Transaction Reference: {{transaction_reference}} Please update the account with this payment immediately and confirm the corrected balance. Regards, {{customer_name}}

Dear Sir / Madam, My credit report shows an incorrect Days Past Due (DPD) status for loan account {{loan_account_number}}, even though I made the payment on time. Details: - Customer Name: {{customer_name}} - Registered Mobile: {{registered_mobile}} - Loan Account Number: {{loan_account_number}} - Payment Date: {{payment_date}} - Transaction Reference: {{transaction_reference}} Please investigate and correct the DPD reporting as soon as possible. Regards, {{customer_name}}