Problem detail
Personal Information Incorrect In Credit Report
The consumer’s name, PAN, Aadhaar, date of birth, or address is incorrect in the credit report.
Credit Report
Required documents
- • Recent credit report
- • PAN card copy
- • Aadhaar card copy
- • Passport / driving license if required
- • Proof of current address
Contact order
- • Credit Bureau Dispute Desk
- • Lender Customer Support
- • Grievance Officer
- • Regulator
Timeline
- • Acknowledgement: 1–3 days
- • Verification and update: 7–14 days
- • Confirmation: 30 days
Escalation path
- • Lodge a dispute directly with the bureau for personal data error
- • Ask the lender to correct and resubmit accurate details
- • Escalate to the grievance officer if the lender won’t update the data
- • File a complaint with regulator or ombudsman if the error persists